Internet surveys
Fast and affordable online research
Studio Fresh provides online & email survey services that enables our clients to easily collect feedback to drive their businesses.
Whether you want to survey your customers and gather feedback on product/service quality, integrate surveys into your CRM system, research a specific segment of the market, question employees or reveal emerging needs, we provide the solutions that meets your needs to collect the required information in a quick, reliable and affordable way online.
Web surveys have several benefits over traditional paper or telephone surveys. They are less intrusive and more private. The response rates are higher and results are gathered much faster. They allow to ask more complex types of questions and still get the answers quickly.
Realtime reporting
The results can be analyzed and made available through automated online reporting services.
These realtime results enable you to respond quickly to market information and insights gained from survey results.
Reliable survey hosting services
We ensure data security and confidentiality, a reliable survey hosting service, dependable online survey software and a responsive team of experts and solution engineers.
Advantages of online surveys
- Higher response rates versus other surveying methods
- Fast - email surveys directly after a transaction / request happend
- Affordable - cost is lower than other survey methods
- Realtime reporting - survey results can be monitored directly online
- Easily survey people worldwide - geographic location does not impact the efficiency nor quality of the research data.
- Multilingual - communicate with people in their own language.
- Multimedia advantages - pictures, audio, video can all be incorporated
- Possibilities for more detailed information gathering
- Most types of studies can easily be conducted online
- Online surveys are a non-interruption surveying method, surveys are taken at a convenient time for the respondent
Finding out what customers think about your company can have an enormous impact on the way you shape your business. Delivering great customer service takes both understanding what your customers want and how they experience your existing service.
The simplest way to find this out is by asking them!
Gain improvements by revealing the areas that have high impact on your customers. Our online survey solutions will help you to know what is important to your customers and to improve your customer satisfaction.
Read how online customer surveys can help to improve your relationships